You can reach our customer support team via live chat, email, or phone. Visit our “Contact Us” page for details.
Yes, we have an extensive help centre with articles, tutorials, and guides covering all aspects of Postglance.
Absolutely, you can book a demo session with one of our experts through our website to see Postglance in action.
Yes, our website hosts a range of video tutorials, from beginner guides to advanced tips for optimising usage.
Use our “Contact Us” form within the platform, or reach out directly via our support email for faster assistance.
Yes, we provide 24/7 support for Premium and Enterprise users, ensuring assistance is available when you need it.
Yes, we offer onboarding assistance, which includes initial setup, training, and best practice guidance for all plans.
Our troubleshooting section in the knowledge base provides step-by-step guides for resolving common issues.
Absolutely, we welcome your feedback! Submit requests via our support portal, and our team will review each suggestion.
Yes, our support options, including chat, email, and the help centre, are accessible from any mobile device.
Currently, our support is primarily in English, but we’re working to expand support in other languages soon.
Our system status page provides real-time updates on any maintenance or outages affecting the platform.
Yes, you can upgrade your support level anytime. Contact us to add Premium support to your plan.
Yes, if you're using our API, we have a dedicated support team for integration-related queries and guidance.
Yes, our FAQ covers common queries, from basic features to advanced integrations and troubleshooting.
Product updates are posted in your dashboard and emailed to all users. You can also see release notes on our website.
For billing-related questions, our finance support team is available by email or phone during business hours.
Yes, Premium users have access to personalised training sessions to help teams get the most out of Postglance.
Our website’s “Success Stories” section shares case studies from Postglance clients in various industries.
Yes, our resources include industry-specific tips to help users in different fields make the best use of Postglance.
Yes, new users receive a quick-start guide, and it’s also available in our support centre for easy reference.
Our team provides strategic advice on using Postglance effectively, including campaign planning and content strategy.
Yes, we offer resources to assist users with compliance-related questions, especially for GDPR adherence.
Yes, our resources include tools and tips specifically tailored to agencies and multi-client management.
Yes, our team assists with all integration-related troubleshooting, ensuring seamless functionality with Postglance.
