Knowledge

Downgrading to the Free Plan on Postglance

Your Postglance account may be moved to the Free Plan under the following circumstances:

• You decide to downgrade from a paid plan to the Free Plan.
• You have been on a free trial of a paid plan and choose not to upgrade once the trial period concludes.
• You are on a paid plan, but the credit card associated with your account has expired or a payment has failed. In this case, we will promptly notify you via email about the payment failure and attempt to process the payment up to three times within a fortnight. If these attempts are unsuccessful, your account will automatically be downgraded to the Free Plan.

When your account is downgraded to the Free Plan, the following limitations will apply:

Social Account Connections

You may add up to 8 social accounts, with a limit of 1 account per social media platform. If you have additional social accounts connected at the time of downgrading, the excess accounts will be locked. These locked accounts will remain linked to your Postglance account but will be inaccessible for posting or scheduling. Should you upgrade to a plan that allows for more social accounts, the locked accounts will automatically unlock.

Bulk Post, Draft Posts, and RSS Schedules

The Free Plan supports bulk posting and drafting, enabling you to manage and prepare content in advance. RSS schedules are also available, allowing you to automate posting from preferred sources.

Media and File Management

With access to watermarking, URL shortener, image editing, and cloud import, the Free Plan allows for basic media customisation and streamlined sharing. However, the maximum storage size across files is capped at 100 MB, and individual file uploads are limited to 10 MB.

Once your account is on the Free Plan, you’ll still be able to use Postglance's essential features, but upgrading to a paid plan will restore full functionality and lift any limitations on account connections, storage, and team access.